Customer Support

At Margin Sales, we are committed to providing top-notch support to ensure your experience with us is smooth and satisfactory. If you have any questions, issues, or need assistance, our customer support team is here to help.

Contact Information

For any inquiries, feel free to reach out to us through the following channels:

Support Hours

Our team is available during the following hours (India Standard Time):

  • Monday to Friday: 9:00 AM – 09:00 PM (India Standard Time)
  • Saturday: Closed
  • Sunday: Closed

For emails received outside of our working hours, we will respond on the next business day.

Frequently Asked Questions (FAQ)

While reaching out to us, let us know what issue you are facing:

  • Setup
  • Onboarding Inquiry
  • Email & LinkedIn Outreach
  • Cold Outreach and Campaigns
  • Account & Remittance

Response Time

  • We aim to respond to all inquiries within 24 hours on business days.
  • For more complex issues that require additional time, we will keep you updated on the progress and expected resolution time.

Service Support

If you are experiencing any issues with our Services, please make sure to include the following details in your email to help us assist you better:

  • Invoice Number
  • Client Name
  • A description of the issue
  • If applicable, attach any relevant screenshots or documents

Privacy and Security

We value your privacy and take all necessary measures to ensure that your personal information is safe with us. For more information on how we handle your data, please visit our Privacy Policy.

Feedback

We would love to hear from you! If you have any feedback, suggestions, or ideas on how we can improve, feel free to email us at [email protected].